Clientele vs Tulip
Looking for a Tulip clienteling alternative? Clientele gives boutiques and luxury brands a daily Money Feed of who to contact, why and with what message, on public plans from $99 a month billed yearly that you can start yourself, without an enterprise contract.
How we compare
Facts about other products come from their public websites at the time of writing and may change. We describe what Clientele does in our own words and leave the judgement to you.
Clientele and Tulip at a glance, from public information at the time of writing
Who it is for
Public pricing
How you start
Implementation
Daily list of who to contact
Main device
Messaging
Sales attribution per associate
Salesfloor
| Clientele | Tulip | |
|---|---|---|
| Who it is for | Independent jewelers and boutiques up to multi store luxury brands | Enterprise retailers with large store fleets |
| Public pricing | Yes, four plans from $99 a month billed yearly | No public price, enterprise contracts |
| How you start | Self serve checkout, same day | Through the sales team |
| Implementation | CSV or Shopify import in an afternoon | Project with the vendor, length varies by retailer |
| Daily list of who to contact | Money Feed per associate with reason, value and drafted message | Clienteling tasks and client lists, see the vendor for details |
| Main device | Phone first, works in any browser | Known for an iPad first store app |
| Messaging | WhatsApp, SMS and email with consent per channel | Messaging and outreach, see the vendor for channels |
| Sales attribution per associate | Included from the Brand plan | Reporting included, see the vendor for details |
| Salesfloor | Not related | Salesfloor is now part of Tulip |
Tulip is one of the best known names in clienteling. At the time of writing it serves large retailers and luxury groups with a store app, client data and tools for associates, sold through enterprise contracts. For a group with hundreds of stores and an IT team that can run a rollout, that model makes sense.
Clientele is built for the much larger number of retailers who never get that far: the independent jeweler, the watch dealer with two stores, the fashion boutique on a high street, the luxury brand with five to thirty doors that wants clienteling now and not after a procurement cycle. These teams need a tool that works the day after they sign up and a price they can see before they talk to anyone.
So the real question is not which product is better in general. It is which one fits the size of your business and how quickly you need associates to be contacting clients.
The center of Clientele is the Money Feed. Instead of a client database and a search box, each associate opens a short ranked list of the clients worth contacting today. Every card shows the reason (a birthday next week, a wishlist piece back in stock, six months since the last purchase), the opportunity value in dollars and a message in the associate's own voice, ready to send on WhatsApp, SMS or email where the client has consented.
That design choice matters most in stores without a dedicated clienteling manager. When the tool decides who comes first, outreach happens every day instead of before the big seasonal event only. Read more about the clienteling tools inside the feed.
Clientele publishes every plan. Boutique costs $99 a month billed yearly for up to 3 associates. Brand costs $299 a month billed yearly for up to 15 associates in 3 stores. Flagship costs $999 a month billed yearly for up to 50 associates in multiple stores. Enterprise costs $2,499 a month billed yearly and adds SSO, SCIM, data residency and dedicated onboarding, with self serve checkout like the other plans. Monthly billing is available at twice the monthly rate.
At the time of writing Tulip does not publish its prices, so we cannot compare totals. If you are already in a Tulip conversation, ask for the full cost per store per year including implementation, and compare it with the Clientele plan that fits your team. Our guide to Tulip clienteling pricing lists what drives the quote and eight questions to send before the call.
Money Feed for Marco, Brand plan
Friday, 3 clients to contact
Isabelle Fontaine
Platinum client
Bonjour Isabelle, the autumn tailoring arrived this morning and two jackets are cut exactly like the one you wear most. I kept a 36 of each for you. Would Saturday at 11 work?
Henry Walsh
Gold client
Priya Raman
Gold client
Be honest with your own requirements. A retailer with several hundred stores, a mature data warehouse and a dedicated team to manage a long rollout may want an enterprise vendor with a large services organization, and Tulip is built for that buyer. If you need a deep custom integration negotiated as part of a group wide contract, that conversation belongs with an enterprise sales team.
Clientele is clienteling software for that second group. For a wider view of how a CRM for client advisors differs from a store app, see the page on luxury retail CRM.
Clientele can answer the first three on your own list in a minute through the demo on the homepage.
FAQ
Yes. Clientele is built so one store with a few associates can start the same day, with a plan from $99 a month billed yearly. Tulip, at the time of writing, sells to enterprise retailers through its sales team and does not publish prices.
At the time of writing Tulip does not list prices on its website. Pricing is agreed in an enterprise contract after a conversation with its sales team. Clientele lists every plan and price on its pricing page.
At the time of writing salesfloor.net redirects to tulip.com, and Salesfloor has been folded into Tulip. Retailers who used Salesfloor now talk to Tulip about their contract and roadmap.
Clientele runs in any modern browser, so associates use it on their phone, a store iPad or a desktop at the counter. The Money Feed is designed for a phone first, because that is where associates actually message clients.
Most stores import a CSV of clients and purchases, or connect Shopify, in an afternoon. Associates see their first Money Feed the next morning. Enterprise plans include dedicated onboarding for larger estates.
The fastest comparison is a real one. Upload a client list or use our sample boutique and see the Money Feed your associates would get tomorrow.
Plans from $99 a month billed yearly. Subscriptions only, cancel at the end of any period.