Clientele vs Clientbook
Looking for a Clientbook alternative? Clientele gives jewelers and boutiques public plans from $99 a month billed yearly, a ranked daily list of clients to contact with opportunity values, and AI drafted messages in each associate's voice, bought through self serve checkout.
How we compare
Facts about other products come from their public websites at the time of writing and may change. We describe what Clientele does in our own words and leave the judgement to you.
Clientele and Clientbook at a glance, from public information at the time of writing
Who it is for
Public pricing
How you start
Daily list of who to contact
AI written messages
Channels
POS data
Sales attribution per associate
| Clientele | Clientbook | |
|---|---|---|
| Who it is for | Independent jewelers and boutiques up to multi store luxury brands | Independent and multi store retailers, well known among jewelers |
| Public pricing | Yes, four plans from $99 a month billed yearly | No public price, quote based |
| How you start | Self serve checkout, same day | Demo with the sales team first |
| Daily list of who to contact | Ranked Money Feed with reason, value in dollars and drafted message | Reminders and tasks for associates, see the vendor for details |
| AI written messages | In each associate's voice, from 1,500 a month on Boutique | See the vendor for current features |
| Channels | WhatsApp, SMS and email with consent per channel | Texting and messaging, see the vendor for channels |
| POS data | CSV on every plan, POS connectors from Brand | Integrations with retail and jewelry POS systems, see the vendor for the list |
| Sales attribution per associate | Included from the Brand plan | Reporting included, see the vendor |
Clientbook is a well known clienteling app among independent jewelers and specialty retailers. At the time of writing it is sold after a demo, with pricing quoted per retailer, and it connects to a range of point of sale systems used in jewelry. Many stores like it, and it is a sensible product to evaluate.
Clientele takes a different starting point. Instead of giving associates a client database with reminders, it decides for them who comes first today. Every morning each associate gets a short ranked list with the reason, the value of the opportunity and a drafted message. The aim is simple: outreach that happens every day, not only when someone has time to search.
The best choice depends on how your team works, and on whether you want to see the price and start on your own.
A Clientele profile holds ring size per hand, preferred metals and stones, designers, important dates, household members and their sizes, and the full history of purchases, repairs and conversations. The Money Feed reads those facts and turns them into reasons: an anniversary in seven days, an engagement ring upgrade window opening after the years you set, a resized ring ready for pickup, a sapphire delivery that matches a client's taste.
Each reason comes with a value in dollars, based on the client's history and the suggested piece, so associates start with the conversations worth the most. The full picture is on the jewelry CRM page.
Boutique costs $99 a month billed yearly for up to 3 associates, 2,500 client profiles and 1,500 AI written messages a month. Brand costs $299 a month billed yearly for up to 15 associates in 3 stores and adds POS connectors, sales attribution and client book reassignment. Flagship and Enterprise cover larger groups. All plans use self serve checkout, and monthly billing is twice the yearly monthly rate.
At the time of writing Clientbook quotes prices individually, so ask for the yearly total including setup and per store fees, and compare it with the plan that fits your team on the pricing page.
Money Feed for Anna, Boutique plan
Monday, 3 clients to contact
Catherine Doyle
Platinum client
Hi Catherine, your silver anniversary is next Monday. We have a pair of diamond hoops in white gold that would sit beautifully with your eternity band. Would you like to see them on Thursday?
Samuel Park
Gold client
Lucy Evans
Silver client
If your point of sale has a long standing integration with Clientbook that your team relies on, or you prefer a vendor led onboarding with a demo before anything else, Clientbook is worth a serious look. Ask how it handles consent per channel and what associates see on a typical morning.
Clientele is clienteling software for that way of working. Watch dealers will find the specifics on the crm for watch dealers page.
FAQ
Yes. Clientele is built for independent jewelers, watch dealers and boutiques. One store with up to 3 associates fits the Boutique plan at $99 a month billed yearly, bought through self serve checkout without a demo call.
Clientbook does not publish prices. Its pricing and plans pages (checked October 2026) ask you to schedule a demo and receive a personalized quote for your store. To compare, ask for the yearly total for your store count, setup fees and texting limits, and set it against Clientele Boutique at $1,188 a year or Brand at $3,588 a year.
Clientele is organised around the Money Feed: each morning every associate gets a short ranked list of clients to contact, with the reason, the opportunity value in dollars and a message drafted in their voice. You can compare that with how Clientbook presents tasks and reminders in a demo.
Yes. Upload a CSV export from any point of sale on every plan, with fields for ring size, taste tags, birthdays, anniversaries and consent per channel. From the Brand plan, POS connectors and e-commerce webhooks bring new sales in automatically. Shopify syncs on every plan.
No. A person always reads the draft and presses send. Drafts are written within the monthly AI allowance of your plan, from 1,500 a month on Boutique.
Cancellation takes effect at the end of the paid period, and the app stays fully usable until then. The client data is yours: each client's full record can be exported as a file from the profile, the same way data subject requests are handled.
Upload a CSV from your jewelry POS or use our sample jeweler. You see the clients to call this week, the reason, the value and a message for each one.
Plans from $99 a month billed yearly. Subscriptions only, cancel at the end of any period.