Clientbook Pricing and Cost per Store in 2026
See who your store should contact today, with a sample boutique or your own CSV
Clientbook does not publish its prices. Its own pricing page asks you to book a demo for a personalized quote, and its FAQ says the price depends on how many stores you have and how many sales associates will use it. Software listings such as GetApp and Capterra show a starting price of $295 a month. There is no free trial.
If you run a jewelry store or a boutique and Clientbook is on your shortlist, you probably want a number before you give up an hour to a sales call. This article pulls together everything we could verify from Clientbook's own site and from the public software listings, explains what moves the quote up or down, and shows how it compares with tools that list a price. We sell a competing product, Clientele, so we have stuck to figures you can check yourself and said plainly where Clientbook is the better buy.
How much does Clientbook cost?
Clientbook costs from about $295 a month according to GetApp, Capterra and Software Advice, which list that as the starting price. Clientbook itself gives no figure. Its pricing page says "Plans for every business, every budget" and sends you to a demo, and its FAQ says the cost depends on the number of stores and the number of associates who will use the software.
Treat $295 as a floor for a single store, not as your quote. Clientbook describes its own model as priced per store and then tailored, so a second store, more associates or a higher messaging tier all push the number above the listing.
Clientbook plans compared
Clientbook sells three tiers: Signature, Elite and Premier. Its FAQ describes what separates them, and its own retail buyer's guide gives the mass message allotments for the first two. Neither gives prices. Here is what is public.
| Plan | What Clientbook says it includes | Message limit | Listed price |
|---|---|---|---|
| Signature | All core features, with a cap on messages sent per month and limited associate permissions in Teams | 500 mass messages a month | Quote, listings show from $295 a month |
| Elite | Adds smart messaging, relationship based automation and advanced associate permissions | 1,000 mass messages a month | Quote |
| Premier | More messaging and advanced customer service | Highest, one listing cites 5,000 a month | Quote |
The 5,000 figure for Premier comes from a single third party listing and we could not confirm it on Clientbook's site, so ask for the exact cap in writing on your call. The caps matter more than they look. One holiday text to a list of 800 clients uses most of a Signature month, so a store that runs monthly campaigns plus event invites will likely be pushed toward Elite or Premier.
What drives your Clientbook quote
Three things move the number, based on Clientbook's own description and the public listings.
- Number of stores. Pricing starts per store. A three store jeweler should expect roughly three times the single store figure before any discount, so about $885 a month if each store came in at the $295 listing price.
- Number of associates. The FAQ names associate count as the second factor. Clientbook says it works best for retailers with 5 to 15 sales associates, so a team at the top of that range will pay more than a two person shop.
- Messaging volume and tier. Signature caps mass messages at 500 a month and Elite at 1,000. Smart messaging and automation sit in Elite, and the largest allowance in Premier.
Ask about one more line on the call: whether onboarding is included. Clientbook describes a white glove onboarding that takes about two weeks, with 30 minute training calls once or twice a week. Its public pages do not mention a setup fee either way, so get that confirmed before you sign.
Does Clientbook have a free trial?
No. Clientbook's own FAQ says it does not offer a free trial. You get a demo, a video overview and a tailored quote instead. That is common for retail software sold with guided onboarding, but it means you commit before you have seen your own customers in the product. If you want to test a clienteling tool on your real data first, pick one that lets you upload a client export without a sales call.
Is Clientbook worth the price?
Clientbook is worth it for a jeweler or luxury boutique with 5 to 15 associates who wants hands on onboarding, works with a POS it already connects to (Clientbook lists The Edge, Jewel360, RAIN, Lightspeed and Shopify POS among others), and values extras such as designer catalog images to text clients and text to pay. For a store that size, a few hundred dollars a month is small next to one extra bridal or watch sale.
It is a harder sell for a single store with two or three people, or for an owner who wants to know the cost before booking a call. Those stores pay a similar floor price for a tool built around a bigger team, and they cannot try it first.
Clientbook pricing vs other clienteling software
Here is how the public numbers line up across the tools jewelers and boutiques usually compare. Figures are from each vendor's site unless marked as a listing or third party report.
| Tool | Price shown | How it is priced | Free trial |
|---|---|---|---|
| Clientbook | None on its site, listings show from $295 a month | Per store and associate, quote after demo | No |
| Endear | From $350 a month | Per store location | 14 days |
| Podium | None on its site, third party reviews report about $399 a month for Core | Plan tiers, quote | Demo |
| Tulip | None | Enterprise quote | No |
| Clientele | $99 a month billed yearly ($199 monthly) for 1 store and 3 people, $299 a month billed yearly for 3 stores and 15 people | Per plan, published | Demo on your own export, no call needed |
Endear's cost per store is worked out in detail in our Endear pricing breakdown, and the wider field is in our comparison of the best clienteling software. Podium is a different kind of tool. It is a messaging inbox that also handles reviews and web chat, so if what you mostly want is a chat box on your website that answers questions and captures leads, an AI chatbot for your website may cover that job for less than a full clienteling suite.
What a 1, 3 and 10 store retailer might pay
Because Clientbook quotes each account, these are budget estimates built on the $295 listing price per store, not quotes. They are useful for one thing: knowing whether the call is worth taking.
| Stores | Clientbook at the $295 listing, per month | Clientele, per month billed yearly |
|---|---|---|
| 1 store, up to 3 associates | From about $295 | $99 (Boutique) |
| 3 stores, up to 15 associates | From about $885 | $299 (Brand) |
| 10 stores, up to 50 associates | From about $2,950 | $999 (Flagship) |
Real Clientbook quotes can be lower for multi store deals or higher once Elite or Premier features come in. If the estimate on the left already breaks your budget, you have your answer without a demo.
Questions to ask on the Clientbook demo
If you do book the call, these questions get you a number you can compare.
- What is the monthly price for my exact store and associate count, on each of Signature, Elite and Premier?
- What is the monthly message cap on each plan, and what happens when we go over?
- Is there a setup or onboarding fee, and is the contract monthly or annual?
- Which of my POS fields sync automatically, and how often?
- Can we cancel or drop a store mid contract?
A clienteling tool with the price on the page
Clientele does the core job Clientbook is bought for. Each associate opens a daily Money Feed of clients to contact, with the reason, what the sale could be worth and a drafted message to send from the store number. Client profiles hold ring sizes, preferences, important dates and purchase history from your POS export. It is built for jewelry stores and jewelers and small boutiques, and the prices above are the prices you pay.
Clientbook still has the edge on guided onboarding, its designer catalog library and text to pay. If those matter more than a published price, it is a reasonable choice. If you would rather see your own clients ranked before you talk to anyone, upload an export to the demo at the top of this page, or read our list of Clientbook alternatives for the rest of the field.
Frequently asked questions
Is Clientbook expensive?
Clientbook sits in the middle of the clienteling market. Listings show a start of about $295 a month per store, below Endear's $350 per location and above tools that publish entry plans around $100. Cost grows with stores, associates and messaging tier, so a ten store group pays several thousand dollars a month.
Does Clientbook charge per user?
Partly. Clientbook prices first by store and then by the number of associates who use the software, according to its FAQ. There is no published per seat rate, so the associate count shows up inside the quote rather than as a line you can calculate yourself.
Can you cancel Clientbook anytime?
Clientbook does not publish contract terms on its site. Ask on the demo whether the agreement is monthly or annual and whether you can remove a store during the term, and get the answer in the order form before you sign.