Clientele vs Endear
Looking for an Endear alternative? Clientele is priced per team, not per location, with Shopify and POS imports, a daily Money Feed of who to contact, consent per channel and sales attribution per associate, on public plans from $99 a month billed yearly.
How we compare
Facts about other products come from their public websites at the time of writing and may change. We describe what Clientele does in our own words and leave the judgement to you.
Clientele and Endear at a glance, from public information at the time of writing
Who it is for
Pricing model
Starting price
Shopify
POS data
Daily list of who to contact
Channels
Luxury specific profile fields
Sales attribution per associate
| Clientele | Endear | |
|---|---|---|
| Who it is for | High ticket sellers, from one boutique to multi store luxury brands | Retail brands, popular with Shopify merchants |
| Pricing model | Per team: associates and stores included in each plan | Per store location, no seat fees |
| Starting price | From $99 a month billed yearly for 1 store and 3 associates | From $350 a month per store location, 14 day trial |
| Shopify | Customers, orders and products synced hourly on every plan | Strong Shopify focus |
| POS data | CSV on every plan, POS connectors from Brand | POS integrations, see the vendor for the list |
| Daily list of who to contact | Ranked Money Feed with reason, value and drafted message | Tasks and outreach tools, see the vendor |
| Channels | WhatsApp, SMS and email with consent per channel | Texting and email, see the vendor for channels |
| Luxury specific profile fields | Ring and wrist sizes, metals, stones, household | General retail profile, see the vendor |
| Sales attribution per associate | Included from the Brand plan | Attribution reporting, see the vendor |
Endear is a clienteling and retail CRM platform that is popular with Shopify brands. At the time of writing it offers texting, client profiles, tasks and campaigns for store teams, with pricing set per location. For a brand with a clear Shopify centre and a modest number of stores, it is a reasonable product to evaluate.
Clientele shares the goal of getting associates to talk to clients, and differs in two ways. First, it is shaped for high ticket selling: the profile and the reasons are built around sizes, metals and stones, important dates, upgrade windows and service intervals. Second, the daily work starts from a ranked list. Each associate sees who to contact today, why, what it is worth and a message ready to send.
The pricing model differs as well, and for some store counts that matters more than any feature.
Per team, not per location
Each plan covers a team size and a number of stores, with the same price whether you use one store or all of them.
Clientele plans, yearly billing shown as a monthly rate
Boutique
Brand
Flagship
Enterprise
| Plan | Per month, billed yearly | Associates | Stores | Client profiles |
|---|---|---|---|---|
| Boutique | $99 | Up to 3 | 1 | 2,500 |
| Brand | $299 | Up to 15 | Up to 3 | 15,000 |
| Flagship | $999 | Up to 50 | Up to 15 | 75,000 |
| Enterprise | $2,499 | Unlimited | Up to 500 | 500,000 |
Monthly billing costs twice the yearly monthly rate, for example $599 a month for Brand. Every plan includes the Money Feed for every associate, Shopify sync and CSV import. Brand adds POS connectors, e-commerce webhooks, sales attribution, segments and roles. Full details are on the pricing page.
Endear's pricing page lists a starting price of $350 a month per store location (checked October 2026). At that starting price, one store costs about $4,200 a year and three stores about $12,600 a year. On Clientele, one store with up to 3 associates is $1,188 a year on Boutique, and up to three stores with 15 associates is $3,588 a year on Brand. Endear's higher tiers and message add ons change its total, so ask for a quote for your exact store count and compare the yearly figures. Our Endear pricing breakdown covers the Shopify listing price, the message limits and the questions to ask.
Clientele syncs Shopify customers, orders and products every hour, and matches them with in store clients by email or phone, so each client has one timeline of online and in store purchases. Abandoned carts and wishlist items back in stock become Money Feed reasons for a named advisor, not another automated email. More on Shopify clienteling.
Every client has consent per channel with the date, the source and who captured it. Segments from the Brand plan apply a consent filter automatically, and one to one messages cannot be sent on a channel without consent.
Money Feed for Lena, Brand plan
Wednesday, 3 clients to contact
Amelia Fischer
Gold client
Hi Amelia, I noticed the cashmere coat is still in your basket. It runs slightly large, so a 36 may be right for you. Happy to hold both sizes in store this weekend if you would like to try them.
Noah Brennan
Platinum client
Zoe Martin
Silver client
If you run a single location with a large team, per location pricing can work in your favour. If your business is mainly Shopify with broad, lower ticket ranges and you want campaign tools at the centre, Endear is worth evaluating closely.
Clientele is clienteling software for that profile of retailer. Fashion boutiques can read the specifics on the fashion crm page.
FAQ
Clientele is priced per team: each plan covers a number of associates and stores, for example Brand covers up to 15 associates in up to 3 stores for $299 a month billed yearly. Endear's pricing page lists a starting price of $350 a month per store location (checked October 2026). For three stores that is about $12,600 a year at the starting price, against $3,588 a year for Clientele Brand.
Endear's pricing page lists a starting price of $350 a month, priced per store location with no seat fees, and a 14 day trial (checked October 2026). One store at that price is $4,200 a year. Extra messages and higher tiers are priced separately, so confirm your quote with Endear.
Yes. Shopify sync is included on every plan and brings in customers, orders and products every hour. In store sales come in by CSV on every plan, and POS connectors and e-commerce webhooks are included from Brand.
Clientele is built for high ticket sellers: jewelers, watch dealers, luxury fashion and design stores. Profiles hold ring and wrist sizes, metals, stones and household members, and the Money Feed ranks clients by the value of the next conversation.
From the Brand plan you can build campaign lists (segments) with a consent filter, so only clients with consent for a channel are included. The core of the product is still one to one outreach from the daily Money Feed.
Consent is recorded per channel with the date and the source, including consent flags synced from Shopify. A message goes out only on a channel with consent on file, between 8:00 and 20:00 in the client's time zone.
Most stores connect Shopify or import a CSV in an afternoon, and associates see their first Money Feed the next morning.
Upload a customer export or use our sample boutique. See the first five clients your associates would contact tomorrow, with the reason, the value and a drafted message.
Plans from $99 a month billed yearly. Subscriptions only, cancel at the end of any period.